Case Study: Abilene Christian University boosts website performance and frees IT resources with Rackspace Technology Managed Cloud for Adobe Experience Manager

Abilene Christian University - Customer Case Study

Abilene Christian University, a private university of about 5,000 students, needed to modernize legacy systems and add Adobe Experience Manager (AEM) while reducing administrative overhead and ensuring reliable uptime—especially during critical events and power outages. As ACU ramped up content for a major “Vision in Action” campaign (130 sites and over 38,000 pages), the school required 24/7 support and AEM expertise beyond its centralized IT team.

Rackspace provided Managed Cloud services, dedicated servers and load balancers—plus managed support for AEM and access to expert architects—to host and optimize ACU’s sites. The solution improved performance and availability, enabled proactive monitoring, and allowed campus staff to focus on core work; ACU moved its web presence off campus to Rackspace and gained the reliability needed for high-traffic campaigns and emergency communications.

Abilene Christian University

Scotty Kilmer

Director of Online Marketing