Case Study: Exact Software achieves zero‑downtime migration of 200,000 businesses and scalable UK infrastructure with Rackspace Technology

A Masterclass in transformational hosting for a fast growing SaaS Business

Exact, a fast‑growing Netherlands‑based provider of industry‑specific on‑premises, hosted and cloud back‑office solutions serving over 200,000 SMBs, needed to migrate to a new UK data centre and build a scalable, secure infrastructure to support 40–50% annual demand growth. The challenge required a risk‑managed, high‑speed migration without disrupting customers or compromising compliance and Microsoft‑based platforms.

Rackspace Professional Services delivered an enterprise managed cloud and IT transformation, working closely with Exact to design, test and roll out the new architecture country by country. The result: a secure, highly available, future‑proof platform that migrated 200,000 customers with zero downtime, ensured full operational and technical alignment, and established an ongoing partnership for further optimisation and DevOps automation.

Exact Software

Eef Zondervan

Information Technology Director