Case Study: Union Pacific improves training engagement and turnaround time with Qwizdom

Union Pacific Railroad Uses Qwizdom to Improve Training Programs

Union Pacific Railroad, part of Union Pacific Corporation, needed a better way to engage all trainees in rules training and reduce long turnaround times for graded assessments. Instructor Geoffrey Birch found that quieter students often did not speak up, making it hard to gauge understanding in the classroom. Union Pacific chose Qwizdom to help address these communication and time challenges.

Qwizdom equipped Union Pacific’s training rooms with Q4 response remotes so every trainee could participate anonymously and instructors could instantly see comprehension levels. The system effectively graded assessments in real time, cutting review delays that had taken an hour or more and improving interaction across more than 100 classrooms. According to Geoffrey F. Birch, Qwizdom helped raise training quality by encouraging honest responses, reducing embarrassment, and allowing classes to be tailored based on what students were actually thinking.

Union Pacific

Geoffrey F. Birch

Manager of Operating Practices