Case Study: Beyond Times Square streamlines tailored proposals with Qwilr

How Beyond Times Square integrated its CRM with Qwilr to create highly-customized proposals

Beyond Times Square, a U.S.-based luxury travel company, needed a better way to create highly customized proposals for discerning clients. Their sales team was spending too much time manually building inconsistent Word-to-PDF proposals, and the company wanted a more polished, luxury-brand presentation. They turned to Qwilr and its web-based proposal platform to modernize the buyer experience.

Qwilr helped Beyond Times Square integrate its proposals directly with their custom Quickbase CRM through a custom API, allowing reps to assemble pre-built blocks into tailored itineraries without leaving the CRM. The new workflow reduced manual errors, sped up proposal turnaround, improved consistency, and enabled online acceptance. Beyond Times Square also reported improved proposal acceptance rates and a faster deal cycle, while Qwilr made it easier to upsell services and present a more high-end proposal experience.

Beyond Times

Danni Mei

Marketing Manager