Case Study: Roofstock automates property management workflows with Qurrent

Roofstock - Customer Case Study

Roofstock, a leading real estate investment marketplace, faced a bottleneck in its property management operations due to repetitive, high-volume manual tasks that limited scalability. They partnered with the vendor Qurrent to deploy AI automation as a workforce multiplier to free up their human team for more strategic work.

Qurrent implemented a digital workforce to handle Roofstock's Move-Out process, with autonomous agents managing approximately 80% of routine tasks like data validation and communications. This solution reclaimed an estimated 2,000 hours of manual effort, reduced the cost of service by over 30%, and improved the resident experience, setting a new blueprint for scalable operations.

Roofstock

Doug Brien

Chief Executive Officer