Case Study: Hudson Headwaters Health Network achieves scalable digital care with Qure4u

Hudson Headwaters Health Network Partners with Qure4u for Long-term Solution

Hudson Headwaters Health Network, a nonprofit system of 21 FQHCs serving patients across New York’s Adirondack North Country, needed a scalable digital care solution during the pandemic. With limited connectivity in some rural areas and a previous vendor that couldn’t fully support at-home check-in and telehealth, the organization looked for a partner that could meet both immediate and long-term needs. Hudson Headwaters chose Qure4u for secure, HIPAA-compliant telehealth and digital check-in, with self-scheduling and future RPM in mind.

Qure4u implemented a one-stop digital platform that included telehealth, digital check-in, and online self-scheduling, helping Hudson Headwaters streamline care delivery and improve access for remote patients. Digital check-in also expanded to support vaccination consent forms, while telehealth remained widely used after the pandemic. The results included a seamless experience for providers, scalable functionality that can grow with the organization, a 10% increase in patients using digital check-in, and continued support for 90% in-person care through self-scheduling and digital workflows.

Hudson Headwaters Health Network

John Dudla

Chief Information Officer