Case Study: North Ridge Pumps achieves faster quoting and 25% sales growth with QuoteWerks

Why North Ridge Pumps Chose QuoteWerks

North Ridge Pumps, a UK pump manufacturer operating worldwide, needed to replace highly manual quoting and record-keeping processes with a more efficient system. Before QuoteWerks, quotations were produced by hand and in Excel, data was stored in multiple places, and the team struggled with slow quote creation, duplicate enquiries, and limited visibility across projects and customers.

By implementing QuoteWerks and integrating it with Microsoft Dynamics CRM and QuickBooks Desktop Premium, North Ridge Pumps streamlined quote-to-invoice workflows, improved data consistency, and created a central auditable project record. With QuoteWerks, they cut quote time from over 10 minutes to 2–3 minutes, creating quotes in 70% less time, and reported sales growth of at least 25% thanks to faster, more efficient quoting.

North Ridge Pumps

Simon Hooton

Technical Product Manager