Case Study: Onepath achieves faster procurement and improved margins with QuoteWerks

Onepath - Customer Case Study

Onepath is a regional managed service provider (MSP) that installs wiring, networking, phones, security and provides business process outsourcing. Like many MSPs, they struggled with chaotic supply chains—unreliable hardware availability and fluctuating pricing—which disrupted large client orders (for example, an $80,000 laptop purchase where the selected model went out of stock).

Onepath implemented QuoteWerks, using real-time supplier feeds and CPQP (configure, price, quote, procurement) to view availability and pricing across multiple vendors, send orders electronically, and pivot between suppliers without manual copy/paste or major development work. The result: faster fulfillment, the ability to secure better margins and alternate models on short notice, and a more responsive procurement process backed by strong vendor support.

Onepath

Hank Wilkinson

Director of Procurement