Case Study: Oldham Goodwin Group improves preventive maintenance and brand standards with Quore

Maintenance & Brand Standards Made Easy

Oldham Goodwin Group, a growing portfolio of 11 premium branded hotels, needed a better way to manage preventive maintenance across properties. The team was relying on paper inspection reports and broad to-do lists, making it difficult to schedule inspections, drill down room-by-room, or measure maintenance performance company-wide.

Oldham Goodwin Group implemented Quore’s hotel operations software, including its Preventive Maintenance feature, to automate inspections, generate work orders, and track issues through mobile devices. With Quore, the company uncovered hidden problems like water leaks, equipment defects, and even a major gas leak, while gaining portfolio-wide visibility, stronger brand compliance, improved guest satisfaction, and savings in both time and money.

Oldham Goodwin Group

Tony Walker

Director of Facilities Management