Case Study: Holiday Inn Nashville-Vanderbilt improves communication and accountability with Quore

Improving Communication and Accountability

Holiday Inn Nashville-Vanderbilt, operating Holiday Inn Express properties in the Nashville area, needed a better way to manage day-to-day hotel operations. The team was struggling with poor communication between departments and shifts, unreliable radios, and manual logbooks and maintenance binders that made it hard to track work, forecast inventory, and stay on top of maintenance needs.

Quore provided a digital operations platform that replaced radios and paper-based processes with mobile communication, logbooks, preventive maintenance forms, housekeeping inspections, and CapEx forecasting tools. With Quore, the property improved cross-department accountability and visibility into operations, and Allyson Trull was able to budget for replacing 30 air conditioners and share that expense with owners in advance. Overall, Quore saved time, reduced hassle, and gave management the ability to oversee multiple properties more effectively.

Holiday Inn Nashville-Vanderbilt

Allyson Trull

General Manager