Case Study: Patanjali Renewable Pvt. Ltd. achieves 40% increase in field staff utilization with Quixy's no-code platform

Streamlined automated processes renew productivity rates by 40% for Patanjali Renewable

Patanjali Renewable Pvt. Ltd., a major Indian renewable energy manufacturer and service provider, faced fragmented sales and service operations across distributors and field staff, with no systematic way to log leads, allocate tasks or track customer complaints. To address poor field‑staff utilization and delayed issue resolution, Patanjali engaged Quixy and its no-code platform to redesign its lead and support processes.

Quixy implemented automated lead management and support workflows—replacing calls with support tickets, auto‑assigning and notifying sales and service staff, and enabling task updates/closures from any device with real‑time tracking of productivity and SLA status. As a result, Quixy helped Patanjali boost field staff utilization by 40%, reduce manual allocation/tracking costs, improve SLA compliance, speed up complaint resolution and increase customer satisfaction.

Patanjali