Case Study: NTrust (insurance broking company) achieves 30% reduction in claim processing time with Quixy

Quixy helps cut down claim processing time by 30% at NTrust

NTrust, an India-based insurance broking services company, struggled with stacks of physical claim files, frequent missing information that required on-field visits, and a lack of real-time visibility for customers. To tackle these issues, NTrust engaged Quixy and used Quixy’s platform to modernize and digitize their claims process.

Quixy implemented an automated claims portal and workflows, plus dashboards and real-time email/SMS alerts so customers and internal teams can track claim status and reassign incomplete claims for uploads. The solution, delivered in days, cut claim processing time by 30% and significantly improved customer satisfaction.

NTrust