Case Study: Cochin Port Trust achieves 25% reduction in cargo dwell time with Quixy

Quixy helps CFS at Cochin Port reduce cargo dwell time by 25%

Cochin Port Trust, which operates a full‑fledged Container Freight Station (CFS) at one of India’s major all‑weather ports, faced slow, paper‑based Import, Export and Transshipment processes (e.g., Bill of Entry, Advanced Delivery Order, Shipping Bill) that increased turnaround times and hurt customer satisfaction. To overcome rising volumes and manual delays, they engaged Quixy to modernize and automate CFS operations.

Quixy implemented an automated CFS system using the Quixy platform with integrations to the Port Community System (PCS) and SAP, enabling online document submission, workflow notifications, and automated invoice generation. The Quixy solution reduced cargo dwell time by 25%, improved process efficiency by 40%, eased traffic congestion at the CFS, and gave stakeholders real‑time visibility into request status, significantly boosting customer satisfaction.

Cochin Port Trust