Case Study: AY Aviation achieves 99% reduction in compliance admin and 70% fewer no-shows with Quinyx

Time spent on compliance admin reduced by 99% and no-shows down by 70%

AY Aviation, an airport workforce solutions provider at London Heathrow, faced the challenge of matching labour demand with supply across more than 20 agencies while ensuring 100% compliance, accurate billing and far less administrative overhead. Their legacy system could not handle geo-fenced clocking, complex and split shift patterns, ad hoc shift visibility or fast compliance checks, so AY Aviation selected Quinyx’s cloud-native, mobile-first Workforce Management (WFM) solution.

Quinyx implemented its Schedule, Mobile App & Communication and Time modules to enable geo-fenced clocking, real-time time capture, automated compliance dashboards and QMail communications for workers and agencies. The result: Quinyx cut compliance admin time by 99%, reduced no-shows by ~70% (from 4–6% to 1–2%), delivered a 20% cost saving versus the previous system, improved billing accuracy and achieved 100% compliance and billed hours—boosting revenue, visibility and workforce engagement.

AY Aviation

Sara Dillon

Account Manager