Case Study: ISS Belgium optimises scheduling and workforce efficiency with Quinyx

ISS Belgium strengthens digital transformation with Quinyx and optimises scheduling process

ISS Belgium, part of the global ISS Group, needed a more modern workforce management approach to fix its fragmented scheduling process, which had been spread across many people and created too much administrative work for operational staff. The company turned to Quinyx to support scheduling and communication as part of its digital transformation and to improve the day-to-day working experience for its 8,500 employees.

With Quinyx, ISS Belgium digitised scheduling and timekeeping, introduced a dedicated Planning Officer role, and streamlined operations so District Managers and Team Leads could focus more on core field work. The result was greater efficiency, better tracking of overtime and holidays, and an estimated saving of about 2% of total labour costs, showing clear impact from the Quinyx implementation.

ISS Belgium

Steven Janssens

Chief Operating Officer