Case Study: Papa John's achieves up to 15% labour cost reduction in three months with Quinyx

How Papa John's reduced their labour cost with up to 15% in just three months

Papa John’s, the international pizza chain with more than 350 UK stores, faced six workforce-management challenges — no real-time sales forecasting, manual scheduling, poor communication, rising order and store volumes for franchisees, and pressure on KPIs — that were capping growth. To tackle this they ran an 8‑week trial of Quinyx’s workforce management solution across three stores in summer 2016.

Quinyx deployed a user-friendly platform providing real-time forecasting, automated scheduling, improved communication, payroll export and a central KPI dashboard; after the trial Papa John’s began rolling Quinyx out to all stores. The measurable impact with Quinyx included labour-cost reductions of up to 15% in three months (typically 4–5% per store), fewer late arrivals/absences, less admin time, better peak‑time staffing and improved service.

Papa John's