Case Study: Debenhams frees up management time and improves customer experience with Quinyx

Free Up Time and Improve Customers Experience

Debenhams, the iconic British department store with 175 stores and more than 20,000 employees across the UK and Ireland, selected QUINYX as its corporate workforce management SaaS to free up store managers’ time and improve customer experience. Debenhams regarded QUINYX as the most comprehensive SaaS offering on the market for this challenge.

QUINYX deployed its full suite—Schedule, Time & Attendance, Communication, WebPunch, Budget and Forecast—giving Debenhams unprecedented control over workforce operations. The QUINYX solution freed up managerial time, improved scheduling and forecasting, and helped Debenhams optimize store operations to enhance the customer experience (no specific quantitative metrics were provided).

Debenhams

Ross Clemmow

Managing Director Retail, Digital, Food & Events