Case Study: FirstVet achieves smarter, more efficient scheduling with Quinyx

FirstVet takes the next step in its collaboration with Quinyx and implements AI

FirstVet, the global digital veterinary clinic, needed a faster and more efficient way to manage staffing as appointment demand often requires quick scheduling decisions. Before Quinyx, schedules were built manually in Excel, making it harder to coordinate operations across multiple markets and keep pace with a rapidly growing, always-on service.

Quinyx implemented smart scheduling, time reporting, app-based communication, and an integration with FirstVet’s booking and forecast data to automate staffing decisions. As a result, FirstVet streamlined its operations, reduced administrative work and scheduling errors, improved compliance, and increased employee satisfaction; 90% of employees regularly use the Quinyx app.

FirstVet

Johan Henriksson

Global Operations Manager