Case Study: Flink achieves faster, AI-powered scheduling with Quinyx

AI-powered schedules for fast deliveries at Flink

Flink, a German on-demand delivery service, needed a more efficient way to schedule its large workforce across Germany, the Netherlands, and France. As the company grew, manual planning with Excel, Google Sheets, and phone calls became time-consuming and hard to manage, especially across riders, pickers, and operations associates. Flink turned to Quinyx workforce management software, including AI-powered schedule optimization, to better handle complex shift planning.

With Quinyx, Flink centralized and automated scheduling, replacing manual processes and saving significant time. What once took a week now takes a day, an estimated 80% reduction in planning time over a six-day week. Quinyx also improved visibility into KPIs, absences, and communication, while giving employees more flexibility through the app to manage availability and shifts.

Flink

Oskar Haase

Manager Last Mile Operations Germany