Case Study: Air Canada Rouge achieves over 95% staff procedural compliance with QuickTapSurvey

Air Canada Rouge reaches over 95% staff procedural compliance with QuickTapSurvey

Air Canada Rouge, a Canadian leisure airline, needed a modern and efficient method to measure staff procedural compliance on its flights. They partnered with QuickTapSurvey to find a high-tech tool that could operate without an internet connection to conduct these inspections.

Using QuickTapSurvey's mobile form application, Air Canada Rouge created detailed inspection checklists and equipped senior staff with tablets to monitor team performance offline during flights. The data collected was transmitted for review upon landing. This solution provided by QuickTapSurvey successfully helped the airline achieve over 95% staff procedural compliance.

Air Canada Rouge