Case Study: Contact North achieves 100% learner satisfaction with Quickchat AI

How Contact North | Contact Nord achieved a 100% satisfaction rate among learners

Contact North | Contact Nord, a not-for-profit organization supporting Ontario-based online learners, was facing the challenge of guiding potential students through the complexities of online education. They sought to provide a centralized source of study tips to eliminate the need for manual searches across various institutional websites and partnered with Quickchat AI to find a solution.

Quickchat AI implemented a smart AI Assistant on the organization's website and app, providing study tips in both English and French. The solution was noted for its ease of setup, responsive support, and user-friendly interface. This implementation by Quickchat AI resulted in over 2,000 interactions and achieved a 100% user satisfaction rate, better equipping Contact North | Contact Nord to reach underserved communities.

Contact North

Ron Owston

Research Associate