Case Study: TnB Global Outsource achieves major efficiency gains and advisory growth with QuickBooks Online

QuickBooks Online has made it easy to stay on top of client work during the global pandemic

TnB Global Outsource Pte Ltd is a Singapore-based full-service accounting firm of around 30 staff that historically relied on QuickBooks Desktop and in-person collection of client files. That workflow was time-consuming, error-prone and provided little real-time visibility, limiting the firm’s ability to be proactive for clients—challenges that were amplified by the shift to remote work during the pandemic.

TnB migrated clients to QuickBooks Online, which eliminated duplicate data entry, automated transactions, improved mobile access and secure collaboration, and introduced workflow tools for better staff allocation. The productivity gains created excess capacity for upskilling and new advisory services, increased referrals through a PSG partnership with QuickBooks, and delivered significant efficiency savings and measurable business growth.

TnB Global Outsource

Lily Tan

Director