Case Study: OnSource achieves 65% faster photo inspections and rapid scaling with Quick Base

Tech Startup Disrupts the Insurance Industry with Quick Base

OnSource, co‑founded by Tim Schneider, is a Massachusetts startup that speeds insurance claims by collecting photo inspections via a smartphone app and a network of 15,000 inspectors. As a fast-growing company with no legacy IT infrastructure, a limited development budget, and a need for scalable workflows, OnSource needed a way for non‑technical users to rapidly build and manage the apps that power its operations.

OnSource chose Quick Base to enable citizen developers to create apps (notably the InFocus dispatch app), use APIs, alerts and fine‑grained permissions, and deliver custom reporting and automation. The platform cut manual work and development costs, allowed the company to grow for years with a small IT staff, supported nationwide scale, produced custom dashboards in minutes, and reduced photo inspection time by as much as 65%, saving the company millions.

OnSource

Tim Schneider

Co-founder