Case Study: Patra Corporation achieves scalable outsourcing and real-time visibility with Quickbase

Patra Scales Outsourcing Practice with Quick Base

Patra Corporation, a leader in back-office outsourcing for the insurance industry, needed to scale operations while managing highly specialized workflows across a distributed team in the US and India. The company required rapid deployment of customer-specific solutions, better visibility into how employees spent time, and real-time insight into service delivery and SLAs.

Patra adopted Quick Base, building more than 400 customized apps to automate workflows, track time, and deliver web-based access and built-in reporting. The result: faster deployment of tailored solutions, scalable processes, improved resource planning and real-time performance visibility, enabling higher-quality service at much greater scale.

Patra Corporation

Matt Easterlin

VP, Operations, Patra Corp