Case Study: OSF HealthCare achieves cost savings and improved efficiency with Quickbase

OSF HealthCare Reduces Costs and Improves Efficiency While Providing High-Quality Care

OSF HealthCare, a $2.3 billion integrated Catholic health system serving nearly three million people, faced administrative roadblocks as it scaled: no central system to track performance-improvement projects, siloed teams with poor visibility and communication, and an IT department backlogged with clinical priorities. These challenges made it hard to track cost‑savings initiatives, monitor progress, and provide leaders timely information for decision making.

By adopting Quick Base, citizen developers built a central database and Performance Improvement applications with dashboards, automated workflows, and real‑time reporting—delivering apps in hours instead of months. The platform improved transparency and cross‑department collaboration, sped data analysis from weeks to minutes, reduced development costs and resource demand, and now supports about 250 users who can more quickly identify and spread successful improvements while maintaining high-quality care.

OSF Healthcare

Tim Gullett

PMO Program Manager