Case Study: PSG Dover certifies more parts faster and standardizes dual-sourcing with Quickbase

How PSG Dover United IT and the Business to Automate their Entire Part Sourcing Process

PSG Grand Rapids, a 115-year-old designer and manufacturer of pumps and related products, faced mounting complexity when a policy change expanded its dual-sourcing program from a few dozen to several hundred parts. Relying on spreadsheets and email created inconsistencies, slowed approvals, and risked production delays that could affect customers.

PSG built IT‑approved Quick Base applications to automate and standardize the entire parts approval process—adding automated tasks, ERP data imports, alerts, and an issue log for collaboration. The result: faster, more accurate approvals with greater visibility, hundreds more parts certified without adding headcount, and fewer missed items so products ship on time.

PSG Dover

Derek Hutchinson

Quality Engineer