Case Study: BMG achieves $55K annual CRM savings with Quickbase

How BMG Replaced Salesforce with Quickbase and Saved $55K a Year

BMG, a lean business team led by Mike Brady, needed a more flexible and affordable alternative to Salesforce. Their existing CRM was costly, rigid, and underused, and it required too much customization and ongoing management. They turned to Quickbase for a database-driven solution that could support their business without the overhead of a full-time admin.

Quickbase helped BMG replace Salesforce processes and build the BMG Hub, a centralized portal for the company. The new system connected data across equipment, service tickets, call reports, and quotes, while also improving visibility into workloads and travel plans. BMG reduced annual CRM costs from about $78,000 to roughly $23,000, saving more than $55,000 per year, while gaining a more responsive and customized platform.

BMG

Mike Brady

Director of IT