Case Study: HomeSquare achieves faster emergency response and 50% reduced admin time with Quick Base Webhooks (Quickbase)

HomeSquare Delivers Fast, Reliable Service using Quick Base Webhooks

HomeSquare, a regional leader in home maintenance and repair, relied on Quick Base to run its operations but faced a need to integrate multiple cloud apps for faster emergency response and smoother workflows. With limited time and resources to build custom API integrations, the company needed a simpler way to connect its mobile app, internal Quick Base apps, Slack, and SMS to act quickly when urgent requests came in.

By adopting Quick Base Webhooks, HomeSquare automated notifications and cross-app workflows—instantly posting emergency requests to Slack, sending SMS alerts, and updating records across Quick Base—so technicians can be mobilized immediately. The result: faster emergency responses (one technician reached a customer within an hour), streamlined administrative processes with about 50% time savings on some tasks, and rapid deployment that builds customer trust and loyalty.

HomeSquare

Jonathan Heuer

Co-founder