Case Study: Diebold Nixdorf achieves faster, more efficient field operations with Quickbase FastField

Diebold Nixdorf Streamlines Processes with FastField, Reducing Development Time by 6 Weeks

Diebold Nixdorf needed a more reliable way to manage field data after struggling with PDFs, paperwork, and Excel, which increased the risk of errors and made it difficult to standardize processes across multiple regions. Using Quickbase’s FastField, the company sought a flexible tool to consolidate data collection and support its global installation and service workflows.

Quickbase’s FastField was implemented with customizable digital forms that replaced paper-based processes and were rolled out for TIS implementation across 60 countries, supporting thousands of field technicians. The result was faster form changes, with updates that previously took over three months now made instantly, saving Diebold Nixdorf time and development costs, reducing data-handling errors, improving efficiency and compliance, and cutting paperwork and storage issues.

Diebold Nixdorf

Christine Waldner

Global Services, Tis Solutions Lead, Banking & Retail