Case Study: Customized Distribution Services achieves centralized collaboration and streamlined project management with Quickbase

Centralizing a Decentralized Distribution Business with QuickBase

Customized Distribution Services (CDS) is a specialized warehousing and logistics provider with six U.S. distribution centers serving food and beverage clients. Rapid growth exposed operational gaps: decentralized project data and hardware tracking, poor cross-site communication and scheduling, no way to capture or share best practices, and limited secure access — issues that slowed response times and made collaboration time‑intensive.

CDS deployed QuickBase web-hosted applications — customized project and task management, computer asset tracking, group scheduling and a document library with role-based security — to centralize information and workflows. The result: 90% of managers use the system daily, collaboration and scheduling improved, missed deadlines and routine calls/emails declined, asset contracts trigger automatic alerts, staff time was freed up, and company-wide sharing of best practices boosted project outcomes.

Customized Distribution Services

David Turo

VP, Information of Technology