Case Study: Ticketsolve delivers fair, protected ticket onsales with Queue-it

TicketSolve protects 295 clients’ onsales with Queue-it

TicketSolve, a box office platform serving over 295 cultural institutions in the UK and Ireland, needed a solution to handle high-demand ticket onsales and unexpected traffic surges. Their challenge was to ensure a fair and reliable buying process for eager fans while protecting their clients' websites from crashing. They turned to vendor Queue-it for its virtual waiting room service.

Queue-it implemented its virtual waiting room, which provided 24/7 peak protection, customizable branding, and a web-based admin console. The solution delivered a professional and fair onsale experience, giving both TicketSolve and their end customers confidence during high-demand events. Queue-it successfully supported a wide array of events, from major comedy shows to public celebrations, ensuring website stability and a positive user experience.

TicketSolve