Case Study: The Royal Danish Theatre protects season launch traffic with Queue-it

The Royal Danish Theatre - Customer Case Study

The Royal Danish Theatre needed to protect its website during major traffic spikes when new season performances were announced and subscription sales opened. To avoid slowdowns and failures, the theatre used Queue-it’s virtual queue system to manage the surge of visitors and keep its site available during peak demand.

With Queue-it, excess users were placed in a dynamic online queue until site capacity opened up, while lower-traffic visitors were sent directly to the theatre’s website. The result was a smoother end-user experience and an “insurance policy” against website failure during the theatre’s busiest launch periods, helping Queue-it support reliable access at moments of massive demand.

The Royal Danish Theatre

Peter B. Schaufuss

Head of Electronic Media