Case Study: Telenor achieves a successful iPhone launch with Queue-it

Telenor ensures 100% uptime for iPhone launch with Queue-it

Telenor, a major Norwegian telecommunications company and mobile operator in Denmark, faced the challenge of preventing its website from crashing due to traffic surges during a highly anticipated iPhone launch. To control this online traffic peak and ensure website uptime, Telenor turned to Queue-it for a solution.

Queue-it implemented its virtual waiting room service, which included a customized page to provide a fair and informative wait for customers. The solution was a success, as Telenor's website maintained continuous uptime throughout the launch event. Queue-it enabled a much-improved customer experience by managing the traffic flow at a rate the infrastructure could support, preventing the performance issues experienced in previous years.

Telenor