Case Study: StubHub achieves fair, high-demand K-pop ticket onsales with Queue-it

StubHub runs high-demand K-pop onsales with Queue-it for 40-country ticket protection

StubHub, a major global online ticket marketplace, faced the challenge of handling massive traffic surges during onsales for high-demand K-pop concerts, which were overloading their website and creating an unfair experience for fans. To ensure fair access for real fans and prevent site crashes, they partnered with Queue-it to implement its virtual waiting room solution.

By using Queue-it's virtual waiting room, StubHub successfully managed these high-demand onsales, preventing site overload and ensuring tickets reached authentic fans. The solution provided a transparent and positive experience for website visitors. StubHub reported being very satisfied with Queue-it's product and its excellent support team.

StubHub