Queue-it
90 Case Studies
A Queue-it Case Study
Qoo10, an international ecommerce platform, faced a significant challenge during its quarterly "Megawari" shopping event, where traffic surges of hundreds of thousands of shoppers caused site slowdowns and outages. To ensure system stability and protect brand trust, Qoo10 partnered with Queue-it and implemented its virtual waiting room solution to manage the extreme demand.
By using Queue-it's virtual waiting room, Qoo10 successfully managed a record peak of 700,000 users per minute, keeping its site fully stable. The solution from Queue-it led to a 30% increase in sales compared to the previous quarter's event and transformed the customer experience, turning social media buzz positive.