Case Study: MacEwan University delivers fair, seamless course enrollment with Queue-it

MacEwan University streamlines 20,000-student enrollment with Queue-it

MacEwan University, a Canadian undergraduate institution, faced significant system strain and crashes during its bi-annual course enrollment rushes, which negatively impacted the student experience. To manage this high demand and ensure fairness, the university implemented a virtual waiting room solution from the vendor Queue-it.

Queue-it's virtual waiting room was integrated with the university's PeopleSoft system to protect the enrollment transaction page. The solution successfully managed the peak load, eliminating system crashes and creating a fair, seamless registration process. The results were so positive that initially skeptical faculty members embraced the new system, and MacEwan University now runs course registrations without the performance issues they previously faced.

MacEwan University