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Case Study: Kentucky Performing Arts achieves smooth high-demand ticket onsales with Queue-it
A Queue-it Case Study
Kentucky Performing Arts protects 24/7 ticket onsales with Queue-it
Kentucky Performing Arts, a major arts venue hosting organizations like the Louisville Orchestra and PNC Broadway in Louisville, faced website crashes and performance issues during unexpected high-demand ticket sales, such as for the popular Dan and Phil World Tour. To manage these traffic surges and protect their site, they turned to Queue-it for a solution.
By implementing Queue-it's virtual waiting room, Kentucky Performing Arts gained constant website protection and control over traffic. The solution automatically activated during surges, maintained site performance, and provided key benefits like the ability to communicate directly with waiting customers via an email notification system. This ensured a fair and smooth onsale process for both anticipated blockbusters and surprise sell-outs.
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