Case Study: Girl Scouts of the USA achieves smooth summer camp registration with Queue-it

Girl Scouts of the USA - Customer Case Study

The Girl Scouts of the USA (GSUSA) needed to handle heavy spikes of online traffic when its councils opened summer camp registration each spring. Some larger councils experienced degraded website performance and unhappy users when many families tried to register at once, so GSUSA turned to Queue-it to help manage the flow of visitors to council websites.

Queue-it was implemented to control traffic during registration opening days, creating a smooth and fair queuing experience while keeping systems stable. GSUSA reported very controllable impact on performance, positive feedback from council teams and customers, and strong support during planning, testing, and live events; based on the success, GSUSA expanded Queue-it into a “safety net” for all councils to proactively manage unexpected traffic surges.

Girl Scouts of the USA