Case Study: Film Society of Lincoln Center manages New York Film Festival ticket sale peaks with Queue-it

Film Society of Lincoln Center smooths 54th New York Film Festival onsales with Queue-it

The Film Society of Lincoln Center used Queue-it to help manage the surge of traffic around its New York Film Festival ticket onsale. As demand grew, the organization needed a 24/7 solution to keep its website responsive, provide a smooth ticket-buying experience, and give members and film fans clear updates during peak traffic.

Queue-it’s virtual waiting room was implemented for the 54th New York Film Festival onsale, with features like a communication pane and email notifications to tell users when it was their turn. The solution smoothed high-volume ticket sale peaks, kept the website up and running, and improved the experience for both organizers and customers by enabling real-time communication about what was selling out and when.

Film Society of Lincoln Center