Case Study: Spirax/Sarco USA achieves faster invoice retrieval and improved productivity with Questys Document Management

Spirax Sarco - Customer Case Study

Spirax/Sarco USA, a leading provider of steam systems with dozens of sales offices, field representatives and distributors nationwide, relied on a paper-based filing system in its accounting department. Pulling, copying and scanning customer invoices was time-consuming, prone to misplaced files and reduced employee productivity—creating a bottleneck for customer service and internal operations.

To address this, Spirax/Sarco implemented Questys Document Management and Questys Capture (barcode scanning) to scan, organize and instantly retrieve documents electronically. The searchable system cut retrieval times, dramatically reduced lost files and physical storage needs, improved employee efficiency, moved the company toward paperless operations, and led Spirax/Sarco to recommend Questys to other organizations.

Spirax Sarco

Dawn Glisson

Accounting Clerk