Case Study: Safe Systems achieves faster access and improved productivity with Questys Document Management & Capture

Safe Systems - Customer Case Study

Safe Systems Inc., the largest independently owned UL‑listed alarm company in Colorado (headquartered in Louisville, CO) with 60+ employees and a 24/7 central station monitoring over 10,000 systems for clients like the University of Colorado and several municipalities, relied heavily on paper files and an unwieldy imaging system. Misfiled or missing contracts, a tedious multi‑step capture process, and growing space needs threatened productivity, security and customer retention.

Implementing Questys Document Management and Questys Capture—integrated with their customer management system and using barcode scanning—streamlined scanning and virtually touchless filing. The result was a searchable, backed‑up repository that sped lookups to seconds, improved employee efficiency, increased document security, reclaimed office space, and enabled ongoing scanning of historical files and potential expansion into other departments.

Safe Systems

Larry Halpern

President