Case Study: North American Title Company achieves rapid document retrieval and cost savings with Questys Document Management

North American Title Company - Customer Case Study

North American Title Company, a leading real estate settlement organization with about 200 branches across 13 states and over 2,200 employees, was hampered by a paper-based filing system. Manual searches through cabinets and boxes consumed time, wasted office space and reduced employee productivity as transaction volume grew.

They implemented Questys Document Management, using barcode cover sheets and batch OCR to import and index documents across all departments. The solution cut search times from days to minutes, eliminated unnecessary printing and filing cabinets, freed office space, improved employee efficiency and customer response, and led North American Title to recommend Questys to other organizations.

North American Title Company

Jessica Lindler

Executive Administrator and Documents Manager