Case Study: Bonutti Healthcare achieves major storage-cost savings and faster chart retrieval with Questys document management

Bonutti Healthcare - Customer Case Study

Bonutti Healthcare, a two-location provider with about 200 employees serving more than 23,000 patients through the Bonutti Clinic and Joint Active Systems, was burdened by paper charts: overflowing filing cabinets, costly off-site storage (~$400/month) that required a full-time retriever, long chart-processing times (2–5 hours), and time-consuming, error-prone HIPAA compliance—driving administrative costs into the hundreds of thousands annually.

They deployed Questys document management (MessageVision) — a centralized electronic repository with OCR, text search, customizable security, user activity logs, and 256-bit encryption — to streamline archiving and retrieval. The solution eliminated much off-site storage and the need for a dedicated retriever, improved HIPAA handling, and is expected to save hundreds of thousands of dollars a year while speeding access to records, lowering patient costs, and improving customer service.

Bonutti Healthcare

Mike Flach

Director of Information Technology