Case Study: Sanlam improves compliance and learning outcomes with Questionmark

Sanlam streamlines 14,000 monthly assessments with Questionmark

Sanlam Personal Finance, a provider of individual life insurance and personal financial services, faced the challenge of documenting regulatory compliance and employee competence. They partnered with Questionmark to integrate its online assessment platform with their existing SAP HR and Learning Management System to streamline this process and move away from paper-based tests.

The solution involved using Questionmark to create and deliver a high volume of online assessments, which were integrated with SAP for detailed reporting. This allowed Sanlam to automatically record results against employee profiles and identify knowledge gaps. As a result, Questionmark helped Sanlam administer 14,000 assessments per month across multiple countries, reduce training costs, improve learning outcomes, and provide more effective feedback to employees.

Sanlam