Questionmark
80 Case Studies
A Questionmark Case Study
Thomas Edison State College, an institution serving over 10,000 adult learners in every U.S. state and nearly 80 countries, relied on independent-study e-Pack™ courses that use Questionmark quizzes to give students chapter-by-chapter practice and feedback. The college faced a major operational challenge: faculty supplied 400–500 quiz questions per course in varied formats (Word files, publisher test banks, even handwritten), and manually entering item-level feedback was time-consuming, error-prone, and impractical for a small assessment team.
To address this, the college combined Questionmark’s quiz features (randomized delivery, item-level feedback, ASCII import and QTI XML export) with an internal Item Preparation Application that imports diverse source files, auto-generates boilerplate feedback, and produces Questionmark-ready import files. The approach cut data-entry work and errors, enabled quality control via single-point topic entry, and allowed export of courses to CD (via Lectora) so submarine-based military students could access full feedback offline. Questionmark’s capabilities also supported expanded uses—surveys, course evaluations, Army exams, and a pilot TECEP® proctored testing program—helping the college scale its distance-learning offerings.
Emily Carone
Assistant Director Center for the Assessment of Learning