Case Study: Arkansas Department of Career Education achieves 98% valid assessment data and safeguards Perkins federal funding with Questionmark

Arkansas Department of Career Education - Customer Case Study

The Arkansas Department of Career Education oversees hundreds of vocational programs and tens of thousands of students across high schools, technical schools, and career centers. Facing a paper-and-pencil testing process that produced about 20% unusable data (due to lost forms, incorrect SSNs and mailing errors) and threatened Perkins federal funding, the department turned to Questionmark to create, schedule and securely administer its end-of-course assessments.

Questionmark’s Consulting Services built a custom web portal integrated with Questionmark Enterprise Manager and delivered exams via Questionmark Secure, adding automated registration and scheduling, error tracking, and customized reporting. The solution enabled the department to run 30,000–60,000 assessments annually, raised valid, reportable data to nearly 98%, reduced registration and scheduling time (previously two weeks for 24,000 schedules), cut personnel costs, reduced proctoring errors, and helped programs safeguard Perkins funding.

Arkansas Department of Career Education

Karen Chisholm

Program Manager