Case Study: American Electric Power achieves faster application development and improved database performance with Quest Toad

University Migrates Email With No Disruption Energy Company Enhances Database Performance

American Electric Power (AEP), a major U.S. electricity supplier serving nearly 5 million retail customers, needed a faster, more reliable way to view, edit and commit data extracted from multiple systems into back-end databases. The Application Services Group’s custom processes were tedious and time‑consuming, and the team also had to ensure strict regulatory compliance while maintaining application performance for mission‑critical billing and scheduling systems.

AEP deployed Quest Toad for Oracle and Toad for SQL Server to unify development, testing and database administration. Toad’s low‑overhead tools (including direct CLOB editing and quick session management) sped troubleshooting, reduced routine tasks from hours to minutes, improved database and application performance for end users, and gave the group a competitive edge against external outsourcers while helping streamline regulatory compliance.

American Electric Power

Ken Foster

Manager of Software Technology