Case Study: Concordia University achieves automated reporting and self-service analytics with Quest's Toad Data Point

University empowers users with self-service analytics

Concordia University’s Portland campus, serving about 3,000 students with a four-person BI team supporting 200 faculty and staff, faced a growing bottleneck: manually compiling reports from disparate systems led to errors (wrong billing, outdated enrollment data) and compliance risk, and external vendors lacked timely access to accurate data. Routine reports could take many hours to build and more than 10 hours each time they were rerun.

By deploying Toad Data Point (with Toad Intelligence Central), the university automated report creation, connected Banner, MySQL CRM, Blackboard Analytics, SQL Server and Salesforce, and delivered secure self-service dashboards vendors and departments can refresh on demand. The change saved hundreds of hours on report development and more than 10 hours per rerun, improved accuracy and regulatory compliance, reduced report requests, and freed the BI team to focus on strategic initiatives.

Concordia University

Rebekah Anderson

Director of Business Intelligence,