Case Study: Fundação CASA achieves streamlined endpoint management and compliance with the KACE Systems Management Appliance by Quest

Rehabilitative service provider streamlines endpoint management

Fundação CASA, a São Paulo state rehabilitative service provider that cares for youth offenders, struggled to manage its large IT estate—about 11,000 endpoints, including 4,500 business‑critical servers, laptops and desktops. Its in‑house asset tool lacked accurate device mapping and automated update capabilities, creating visibility gaps, manual overhead and compliance risks under Brazil’s data protection regulations.

Working with partners Formato and LenanzoTech, Fundação CASA deployed the cloud‑based KACE Systems Management Appliance by Quest, integrated with its service desk. The solution delivered immediate, full inventory visibility, automated patching and rapid reporting, letting one technician manage 4,500 devices (vs. three previously), shorten reporting from weeks to minutes, ensure security and compliance, and free IT to focus on more strategic initiatives.

Fundação CASA

Julio Signorini

Chief Information Officer