Quest
228 Case Studies
A Quest Case Study
Red Gold, Inc., the largest privately held tomato processor in the U.S., operates highly automated plants and a million-square-foot distribution center that rely on SQL Server databases to keep perishable inventory moving. When two experienced DBAs left, a junior DBA was left to manage a complex, multi-instance SQL estate—creating an expertise gap that put uptime and production throughput at risk during critical packing seasons.
Red Gold implemented Spotlight on SQL Server Enterprise for proactive monitoring, out-of-the-box thresholds, detailed drilldown, automated actions and mobile alerts. The solution accelerated root-cause diagnosis (for example, correcting tempdb configuration), enabled automated remediation and playback-based investigations, reduced helpdesk calls, freed the DBA to focus on projects, and avoided the need for additional headcount while improving database performance and reliability.
Matt Andrew
Database Manager